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Kwanda, Timoticin, Architecture Department, Petra Christian University, Indonesia
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Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Vol. 20 No. 1 (2018): June 2018 - Articles
The Impact of After-sales Service Quality on Customer Satisfaction and Customer Loyalty of Middle-upper Class Landed Housings
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