Sulis, Rianthi, Civil Engineering Master Program, Petra Christian University, Indonesia

• Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Vol. 20 No. 1 (2018): June 2018 - Articles
  The Impact of After-sales Service Quality on Customer Satisfaction and Customer Loyalty of Middle-upper Class Landed Housings
  Abstract  PDF