[1]
D. Wahjudi, T. Kwanda, and R. Sulis, “The Impact of After-sales Service Quality on Customer Satisfaction and Customer Loyalty of Middle-upper Class Landed Housings”, Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri, vol. 20, no. 1, pp. 65-72, Jun. 2018.