AMAR, K.; ZAIN, Z. M. BARRIERS IN THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN INDONESIAN MANUFACTURING ORGANIZATIONS. Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri, [S. l.], v. 3, n. 2, p. 72-79, 2004. DOI: 10.9744/jti.3.2.72-79. Disponível em: https://jurnalindustri.petra.ac.id/index.php/ind/article/view/16003. Acesso em: 5 may. 2024.