MURDAPA, Petrus Setya. Modeling the Multi-channel Section in the Supply Chain System using the Multiserver Queue Analogy. Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri, [S. l.], v. 23, n. 1, p. 47–54, 2021. DOI: 10.9744/jti.23.1.47-54. Disponível em: https://jurnalindustri.petra.ac.id/index.php/ind/article/view/23253. Acesso em: 4 oct. 2025.