GANDHI, Surjit Kumar; SACHDEVA, Anish; GUPTA, Ajay. Measuring Supplier Service Quality in Indian SMEs Using Factor Analysis & GTA. Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri, [S. l.], v. 20, n. 1, p. 11–24, 2018. DOI: 10.9744/jti.20.1.11-24. Disponível em: https://jurnalindustri.petra.ac.id/index.php/ind/article/view/20686. Acesso em: 12 oct. 2025.