BARRIERS IN THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN INDONESIAN MANUFACTURING ORGANIZATIONS

Authors

  • Kifayah Amar School of Industrial Technology - University Science Malaysia
  • Zuraidah Mohd Zain School of Industrial Technology - University Science Malaysia

:

https://doi.org/10.9744/jti.3.2.72-79

Keywords:

barrier factors, Indonesia, manufacturing organizations, Total Quality Management.

Abstract

This study examines the barriers faced by Indonesian manufacturing organizations in the implementation of TQM. Out of a total sample size of 364 selected organizations identified for a multi-response survey, 78 organizations responded. The analysis identified 11 pertinent factors acting as barriers that are most frequently faced by the local organizations. These are issues related to human resource, management, attitude towards quality, organizational culture, interdepartmental relation, material, machine and equipment, information, method and training.

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Published

2004-07-02

How to Cite

[1]
K. Amar and Z. M. Zain, “BARRIERS IN THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN INDONESIAN MANUFACTURING ORGANIZATIONS”, Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri, vol. 3, no. 2, pp. 72-79, Jul. 2004.

Issue

Vol. 3 No. 2 (2001): DESEMBER 2001

Section

Articles

License

Articles published in the Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri will be Open-Access articles distributed under the terms and conditions of the Creative Commons Attribution License (CC BY).


This work is licensed under a  Creative Commons Attribution License (CC BY).