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, Sekolah Tinggi Teknik Surabaya
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Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Vol. 5 No. 2 (2003): DECEMBER 2003 - Articles
PENYESUAIAN SKALA PENILAIAN BEHAVIORAL OBSERVATION BERDASARKAN PROSEDUR OPERASIONAL STANDAR (SOP) PADA KARYAWAN TELLER BANK SWASTA DI SURABAYA
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